D&B Closing - FAQs

We've compiled a list of FAQs related to Deakin & Blue closing. If you've got a question that isn't answered below, please drop us a line on hello@deakinandblue.com. We'll reply to you and also add your question (and the answer) to the list below.

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When is the last time I can buy something?
Our website will remain live for purchases until midnight 31st December 2024 or whilst stocks last. If you are thinking of purchasing something we recommend doing so promptly as we will not be restocking any sizes or styles.

Can I return my item?

Any items bought online before 1st December 2024 can be returned as usual (you have 14 days from point of delivery to return the item to our warehouse.)

All orders placed on and after 1st December 2024 are Final Sale and not eligible for return or refund. This will be made very clear to you on the product page and throughout our website. Our items are significantly discounted to reflect this.

From 1st December 2024 we cannot accept items that have been sent back to us so please do not attempt to return items to us – you may be charged by your chosen courier for this.

Can I still send you something to be repaired?
Regrettably, from 1st November 2024, we can no longer receive items for repair - this is based on allowing sufficient time to make the repair and return the item to you.

Can I still recycle my old swimwear with you?
Regrettably, from 1st November 2024, we can no longer receive old swimwear to be recycled.

I would like to have a pocket added to my swimsuit or bikini for a prosthetic. Are you still offering this service?
Regrettably, from 1st November 2024, we can no longer offer this service - this is based on allowing sufficient time to receive the item into our production studio, amend and customise the item appropriately and return it to you.

My first time purchase discount code is not working.
Discount codes are only available for use on full priced products.

Can I still use my gift voucher?
Yes, gift vouchers and credit notes can continue to be used on the website until 31st December 2024.

Will you still be donating profits from the sale of swimsuits to your charity partners?
Yes, we are honouring the profit agreements we have in place with two incredible organisations: Mental Health Swims and The Body Happy Org. We will continue to donate £15 from the sale of the Vitamin Sea Suit to Mental Health Swims and from sales of the Body Happy Suit to The Body Happy Org.